How can we help?

Shopping Questions

How long will it take before my order is shipped?

Orders ships out from our store 2 days after the order is placed. Orders placed during the summer months will only ship Monday-Wednesday to make sure they are delivered before the weekend. 

What types of fragrance oils do you use?

Our fragrance oils are premium oils that contains the allowable amount of essential oils as well as fragrant oils. The are clean sourced from top candle suppliers and do not contain any harmful chemicals. 

I live locally, may I pickup my order from the store?

Pickup is available  at the store based on the zip code entered at the checkout this option will show as a shipping method.

Do you ship internationally?

As of now, we only ship to the United States and its territories. We are in the process of expanding our reach to Canada and the UK. 

Do you offer coupons or discounts?

The best way to receive coupons and/or discounts is signup for our newsletter. 

Do you ship in the warmer months?

To keep from adding any additives to our body products, some items are not available in the warmer months. Candles ship all year long, but in the warmer months, we will only ship those Monday-Wednesday, to ensure they are not left on a carrier truck in the heat.

What type of wax do you use?

ScentPerbUlous uses a soy blended wax that is 70% soy and 30% paraffin. Soy gives the clean burn and the paraffin renders the scent. Our wax is derived from safe sourcing and is clean for the environment. 

Payment & Gift Card

What payment methods are available?

We accept all debit cards and major credit cards as well as Apple Pay, Google Pay that is processed through Stripe, and PayPal. Afterpay is also available to approved customers on their platform. Checkout with Amazon Pay is also available.

What amounts are gift cards available?

Gift cards are available for any amount up to $100.00.

Are gift cards redeemable for cash?

Gift cards hold no cash value other than for the purchase of items at ScentPerbUlous.